CFM OPEN PLATFORM

FOR DISPLAY DISTRIBUTORS

Fulfillment
infrastructure
for display
distributors.

Bring orders, artwork, production, inventory, and delivery into one connected workflow. Give your team a clearer view from order to delivery—without replacing the systems you already use.

See how it works Read the docs

Your storefront. Your customer relationships. Your brand.

BUILT AROUND YOUR BUSINESSOne platform

PRODUCTS & ORDERS

CFMOpen Platform

FULFILLMENT

Connect the services you need.

HOW CFM HUB WORKS

One operating layer
from order to delivery.

CFM Hub coordinates the information and decisions that move a display order forward.

Instructions go to the right execution system. Status and exceptions come back to the right people.

Watch the gateway overview3:12

PROBLEM

Your order is digital.
Your fulfillment workflow often isn’t.

Changes arrive in email. Artwork approvals live in separate threads. Production status sits in another system. Warehouse and shipment updates are checked manually. CFM Hub turns those handoffs into one governed workflow.

  1. Orders live in email, Excel, portals, and PDFs

    Scattered order details mean repeated data entry and more room for mistakes.

  2. Changes arrive after production has already started

    Late changes can lead to rework when their impact is unclear.

  3. Artwork approval blocks jobs for days

    Scattered feedback and unclear file versions leave production waiting for approval.

  4. Sales chases status across five departments

    Manual follow-ups across teams make it harder to give customers a clear answer.

01 / READY TO SELL

Bring products
to your storefront.

Pricing, specifications, descriptions, and images—all part of getting a product ready to sell. The gateway is designed to bring product information and content generation into a workflow your website can use, reducing the time spent collecting and organizing the same materials.

Less preparation. More room for your brand.

PRODUCT INFORMATION

  • Pricing
  • Specifications
  • Descriptions
  • Images

+ Content generation

YOUR BRAND

MADE FOR YOUR CUSTOMERS

Your next product.

Product details, ready to explore.

02 / FROM CHECKOUT TO CFM

Take the order.
Skip the re-entry.

Your website receives the customer’s order. Your integration carries the details into CFM purchasing, where you review the quote and create an unpaid CFM order—without entering the same information all over again. Find it later by order number or customer PO.

One set of details. Less work to repeat.
CONNECTED ORDER FLOWPO-DEMO-28

Your customer order

PO-DEMO-28

Product
Custom tote bag
Quantity
200 units
Your website
Your
integration

CFM order

PO-DEMO-28

Product
Custom tote bag
Quantity
200 units
Awaiting payment
Review quote Create unpaid order

03 / FROM REQUEST TO EXECUTION

Changes happen.
Stay in control.

See what changes. Understand the impact.

Keep change requests out of long email threads. Bring the order, affected items, quantities, destinations, and dates into one clear request—so your team can review the impact and coordinate approval before execution.

  1. Define the request
  2. Review the impact
  3. Confirm approval
Clearer decisions. Fewer costly misunderstandings.
ORDER CHANGE SCENARIOS

Six ways to adapt.

Hold shipment
Pause dispatch while artwork and production continue.
Change shipping
Review the address, shipping method, and impact on tax and cost.
Split shipment
Arrange separate quantities, destinations, and delivery dates.
Merge orders
Bring multiple orders together for a single shipment.
Rush order
Request production priority with a target completion date.
Request cancellation
Specify the full order or individual items to cancel.

04 / A CLEARER VIEW OF DELIVERY

Know what shipped.
See what needs attention.

Bring orders and packages into one view. Follow available shipment status and tracking history, and identify deliveries that need follow-up. When a customer asks where their order is, you have specific records to refer to and a clearer basis for the next conversation.

Specific records. Better customer answers.
YOUR DELIVERY WORKSPACE
Order / PackagePackage status
  • DEMO-1042Package DEMO-A
    In transit
  • DEMO-1043Package DEMO-B
    Delivery exception
  • DEMO-1044Package DEMO-C
    Delivered
Package DEMO-BFollow-up needed
  1. CollectedCarrier received package
  2. In transitArrived at delivery facility
  3. Delivery exceptionReview carrier details

05 / BEYOND A SINGLE ORDER

Keep the
connection going.

The journey continues beyond a single order. Our services will continue to expand into overseas stock visibility, inventory planning, quotations, account reconciliation, and product-specific after-sales support—helping you plan ahead, check costs, and follow issues through.

A longer view of your customer relationship.

  1. INVENTORY & PRODUCTION

    Plan ahead

    Overseas stock visibility
    Production progress

  2. QUOTATIONS & RECONCILIATION

    Check the details

    Product quotations
    Prices and charges

  3. PRODUCT-SPECIFIC SUPPORT

    Follow it through

    Each issue linked to a product
    Context for the next follow-up

EXPLORE THE CAPABILITIES

Explore the capabilities
behind your workflow.

Build around the information your team needs, from order details to the next shipment update.

Shipment tracking

Review shipment records, available carrier status, and tracking history alongside order details.

Explore shipment tracking

Purchasing integration

Connect product configuration, quote previews, and unpaid CFM order creation to your purchasing workflow.

Explore purchasing

Availability and access depend on the capability and your account authorization. See the documentation for requirements.

YOUR NEXT STEP

From your use case
to your first integration.

Work with your existing CFM contact to confirm the capabilities and account access your business needs.

  1. 01

    Define your use case

    Choose the information and workflows you want to connect.

  2. 02

    Configure access

    Confirm your application permissions and authorized accounts.

  3. 03

    Integrate and test

    Use the guides and examples to build and verify your connection.

  4. 04

    Validate and launch

    Check your business scenarios before enabling your integration.

Open the quickstart Start with the guide. Build around your business.

CFM Aggregation Gateway